ZKTeco and AxxonSoft — Access control integration via PUSH SDK

ZKTeco access control devices that support the PUSH SDK protocol integrate with Axxon One VMS and Axxon PSIM for centralized monitoring and operator workflows. Events and statuses from doors/controllers are brought into a single interface, so operators can verify incidents with video and respond faster. The integration supports scalable deployments where access control must remain consistent across multiple sites and subsystems.

Quick Overview and Key Benefits of AxxonSoft + ZKTeco Integration

What Makes the Partnership Valuable

The integration connects ZKTeco access control to AxxonSoft platforms using the PUSH SDK event delivery model, enabling near-real-time monitoring and control. Device configuration can be automatically imported to build a structured hardware tree, reducing commissioning effort and helping standardize rollouts. Door and controller objects expose operational commands (e.g., open/close, alarm handling, time sync) inside the operator workspace, supporting unified operations across video, access, and incident handling.

Key Advantages of the Integrated Solution

Auto-builds the access control hardware tree by downloading configuration → speeds commissioning and reduces configuration errors.
Receives access control events via PUSH SDK → improves operator awareness without polling overhead.
Displays door/controller states in the operator UI (e.g., connected/disconnected, open/closed, alarms) → supports faster triage and clearer escalation.
Enables door control commands from the same interface (open/close/open permanently) → reduces context switching during incidents.
Supports alarm handling actions (e.g., “Handle alarm”, controller “Cancel all alarms”) → helps normalize operations after disturbances.
Syncs time/date across devices from the integration object/controller menus → supports consistent logs and more reliable investigations.
Works across Axxon One VMS and Axxon PSIM → enables a unified approach from mid-size sites to complex multi-subsystem control rooms.
Supports per-door licensing model for the module → aligns scaling with door count and phased rollouts.

How It Works — Access Control Integration

ZKTeco devices send events and status updates via PUSH SDK to the AxxonSoft integration module, where they are organized into an access control hardware tree and surfaced to operators as door/controller objects. Operators monitor live states and alarms, execute door commands when permitted, and correlate access events with video and other subsystems in a single workflow to reduce response time and improve operational consistency.

AxxonSoft software:

Receives PUSH SDK event notifications from ZKTeco-supported devices.
Downloads device configuration and builds a structured hardware tree.
Visualizes door and controller objects with operational states in the operator workspace.
Correlates access events and alarms with video footage, operator actions, and acknowledgment workflows.
Triggers operator controls (open/close/open permanently, alarm handling) directly on door objects.
Automates time/date synchronization actions across devices from the module menus.
Logs device connectivity and alarm states for operational traceability.

Supported Capabilities

Access Control Workflows

System Health and Alarm Monitoring

Multi-Site Administration

Access Control Workflows

Operators monitor and control ZKTeco doors/controllers directly from the AxxonSoft UI, supporting incident-driven workflows and centralized operations.
Door control: open / close / open permanently → supports remote response and controlled access during incidents.
Alarm handling: reset door alarm to normal state (“Handle alarm”) → reduces time to restore normal operations.
Controller-wide actions: cancel all alarms → simplifies stabilization after multi-door events.
Time alignment: sync date/time across devices → improves audit quality and cross-system correlation.

System Health and Alarm Monitoring

Door and controller objects expose alarm and fault states that operators can recognize and process in a unified event workspace, supporting faster escalation and clearer operational status.
Door alarm state visualization → supports quick identification of affected entry points.
Power failure alarms (e.g., main power failure, battery power failure) → supports continuity procedures and maintenance dispatch.
Tamper-related alarms (e.g., reader disassembly alarm) → improves detection of physical interference.
Duress-related alarms (e.g., duress fingerprint/password) → supports higher-priority response workflows.
Video verification for alarms → facilitates comprehensive situational awareness and faster, more precise responses.

Multi-Site Administration

The integration enforces consistent configuration and operator experience across all sites through a reference architecture and unified workflows in a single operational environment.
Centralized configuration import → accelerates deployment standardization across branches.
Consistent object model (server/controller/door) → improves operator training and reduces runbook complexity.
Connectivity state monitoring (connected/disconnected/unknown) → supports proactive troubleshooting and uptime tracking.
Bulk operational actions (e.g., controller cancel alarms, device time sync) → reduces operational overhead in distributed environments.

Installation Guide & Documentation

Full technical documentation, compatibility tables and detailed installation steps are available in the AxxonSoft documentation portal.

Axxon One Axxon PSIM

Deployment Fit

This integration fits deployments where access control events must be handled in the same operational environment as video and other subsystems — such as multi-entrance facilities, distributed branches, and control-room-driven operations. It is well-suited for teams that need centralized visibility of door states/alarms and consistent operator controls across locations.

Scales by door count using a per-door licensing model → supports phased expansion and predictable rollout planning.
Resilient operations via controller/door connectivity state visibility → reduces mean time to diagnose outages.
Operator efficiency with in-UI door control and alarm handling → reduces tool switching during incidents.
Faster rollout through configuration download and automatic hardware tree building → reduces commissioning effort.
Multi-site consistency through standardized server/controller/door objects → supports repeatable deployment templates.

Use Cases

Retail

Correlate door alarms and access events with video verification at entrances, stock rooms, and receiving bays to reduce incident handling time and improve loss prevention workflows.

Transportation

Monitor access points (staff-only areas, technical rooms) with consistent door state visibility and remote control actions to improve response coordination across terminals and depots.

Critical Infrastructure

Surface power/tamper/duress-related door alarms in a unified operator environment to support faster escalation, clearer status awareness, and audit-ready event timelines.

Public Safety

Standardize access control monitoring across distributed facilities and control rooms, using unified event handling to support incident-driven operations.

Need more details on integrations?

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FAQ — ZKTeco Integration

Which ZKTeco devices are supported?

The integration supports ZKTeco access control devices that work via the PUSH SDK protocol, including device families such as SpeedFace, ProFace, ELITE PASS terminals, and controllers like Inbio Pro / C2-260-class devices. Supported access controller families include ZKTeco C3 series (e.g., C3-100/200/400), along with other PUSH SDK–compatible hardware.

What AxxonSoft products does it integrate with?

ZKTeco access control integrates with Axxon One VMS and Axxon PSIM using the ZKTeco PUSH SDK approach. This supports both site-level deployments and more complex, multi-subsystem security operations.

How is configuration onboarded into the system?

The integration module can download configuration and automatically build the access control hardware tree. This helps reduce manual setup and creates consistent controller/door object structures for operators.

What operational controls are available to operators?

Operators can execute door commands such as Open, Close, and Open permanently, and they can process alarms using door-level actions like Handle alarm. Controllers also support actions such as Cancel all alarms and Sync date and time, reducing operational overhead and enabling faster setup.

What door/controller states and alarms can be monitored?

Door objects can display states such as open/closed/locked/unlocked and can surface alarms including accidental door opening alarms, power failure alarms, duress-related alarms, and reader disassembly alarms. Controller objects expose connectivity states such as connected/disconnected/unknown to support operational monitoring.

How is licensing typically applied for this integration?

The ZKTeco PUSH SDK integration module is licensed per door (per ACFAReader), aligning expansion with the number of controlled doors in the deployment.