AxxonSoft VMS protects Ballito Junction, one of the biggest shopping malls in Kwa-Zulu Natal

Client

Featuring 200 carefully selected stores and six anchor tenants, including Pick n Pay, Woolworths, Checkers, Edgars, Game and Dis-Chem, Ballito Junction Regional Mall combines convenience with a world-class shopping experience.

The new Ballito Junction Regional Mall opened on 23 March 2017. It offers three magnificent shopping levels with a full range of retailers including fashion, footwear, wellness, health and beauty, home décor, cellular services, banking and more.

Challenge

The purpose of CCTV products in the retail sector is primarily to keep the public and their belongings safe. Petty crimes and organized violent crimes such as armed robberies are a reality at malls. Parking areas have a reputation for drug deals and illegal trade.

It is vital to use exceptional high standard equipment to provide comprehensive training for operators regarding both the product and procedures.

Cameras should be of high quality to ensure that facial detection can be used to perform valid suspects identification. Static and PTZ cameras need to be used in surrounding areas such as open parking areas, where most criminal activities take place. In addition, the VMS must be user-friendly to use PTZ functions and switch between views quickly and easily.

Immediate access to footage must be available in case of situation unfolding and or any queries from patrons.

Solution

One of benefits of using the AxxonSoft VMS platform is the ability to use a large variety of Onvif cameras as well as integrated cameras. This solution is used by a variety of camera brands, including panoramic cameras in certain areas with multiple entrances and exits. AxxonSoft VMS allows full functionality of the Panomorph lens as a digital PTZ, also an access to create views with multiple areas selected, and perimeter views (a full 360˚ view).

The mall is well-covered with megapixel cameras for different applications, such as watching fire escapes. Using AxxonSoft VMS Analytics to monitor fire escapes allows the mall management to set a line-crossing alarm on doorways that primarily function as fire escapes. When the alarm is triggered, it shows the operator a popup view with alerts and sends notifications via email.

The easy-to-use PTZ functions play a major role in this solution, since parking areas are generally a place of concern, and AxxonSoft VMS allows for a wide variety of functionality on PTZ cameras.

176 channels are active on site with 1 server. Each operator has a station running AxxonSoft VMS Professional with 16 monitors allowing for multiple views at any time.

Result

AxxonSoft VMS provides easy, no-fuss access to various functions, which is great help for operators new to the system. The overall VMS can watch all areas and provide assistance from operators who are monitoring the system at all times.

The opening day of the mall was marred by threats of protest action, which resulted in putting both the mall security forces and the local police service on high alert. With AxxonSoft VMS system in place, security personnel was able to allow Security Services, with SAPS in attendance, to use AxxonSoft video management system with ease, capturing each moment as it unfolded. No injuries or violent activities were reported, and all damage to the property was captured and noted on the system.

Software

AxxonSoft VMS Professional

Hardware

Servers: CAPSULE DR2460

Cameras: Sunell static domes, bullets and PTZ’s

Network: Dell and IFS Networking

Información útil adicional

"AxxonSoft es una solución global para todas las necesidades de seguridad que tenemos hoy en día. Como integrador de seguridad/TI, apreciamos la forma en que AxxonSoft nos proporciona una gran solución y un soporte de socio de extremo a extremo, para que podamos centrarnos en satisfacer las necesidades de nuestros clientes y construir nuestros flujos de ingresos".

Juan Carlos Müller, Presidente, Casa Creativa (Socio de AxxonSoft - Argentina)