AxxonSoft VMS protects Ballito Junction, one of the biggest shopping malls in Kwa-Zulu Natal
In BanBallito Junction Regional Mall is the home of fabulous shopping in the vibrant heart of Kwa-Zulu Natal Dolphin Coast.
Client
Featuring 200 carefully selected stores and six anchor tenants, including Pick n Pay, Woolworths, Checkers, Edgars, Game and Dis-Chem, Ballito Junction Regional Mall combines convenience with a world-class shopping experience.
The new Ballito Junction Regional Mall opened on 23 March 2017. It offers three magnificent shopping levels with a full range of retailers including fashion, footwear, wellness, health and beauty, home décor, cellular services, banking and more.
Challenge
The purpose of CCTV products in the retail sector is primarily to keep the public and their belongings safe. Petty crimes and organized violent crimes such as armed robberies are a reality at malls. Parking areas have a reputation for drug deals and illegal trade.
It is vital to use exceptional high standard equipment to provide comprehensive training for operators regarding both the product and procedures.
Cameras should be of high quality to ensure that facial detection can be used to perform valid suspects identification. Static and PTZ cameras need to be used in surrounding areas such as open parking areas, where most criminal activities take place. In addition, the VMS must be user-friendly to use PTZ functions and switch between views quickly and easily.
Immediate access to footage must be available in case of situation unfolding and or any queries from patrons.
Solution
One of benefits of using the AxxonSoft VMS platform is the ability to use a large variety of Onvif cameras as well as integrated cameras. This solution is used by a variety of camera brands, including panoramic cameras in certain areas with multiple entrances and exits. AxxonSoft VMS allows full functionality of the Panomorph lens as a digital PTZ, also an access to create views with multiple areas selected, and perimeter views (a full 360˚ view).
The mall is well-covered with megapixel cameras for different applications, such as watching fire escapes. Using AxxonSoft VMS Analytics to monitor fire escapes allows the mall management to set a line-crossing alarm on doorways that primarily function as fire escapes. When the alarm is triggered, it shows the operator a popup view with alerts and sends notifications via email.
The easy-to-use PTZ functions play a major role in this solution, since parking areas are generally a place of concern, and AxxonSoft VMS allows for a wide variety of functionality on PTZ cameras.
176 channels are active on site with 1 server. Each operator has a station running AxxonSoft VMS Professional with 16 monitors allowing for multiple views at any time.
Result
AxxonSoft VMS provides easy, no-fuss access to various functions, which is great help for operators new to the system. The overall VMS can watch all areas and provide assistance from operators who are monitoring the system at all times.
The opening day of the mall was marred by threats of protest action, which resulted in putting both the mall security forces and the local police service on high alert. With AxxonSoft VMS system in place, security personnel was able to allow Security Services, with SAPS in attendance, to use AxxonSoft video management system with ease, capturing each moment as it unfolded. No injuries or violent activities were reported, and all damage to the property was captured and noted on the system.
Software
AxxonSoft VMS Professional
Hardware
Servers: CAPSULE DR2460
Cameras: Sunell static domes, bullets and PTZ’s
Network: Dell and IFS Networking
Información útil adicional
"El soporte de AxxonSoft es insuperable. Al hacer la transición de su cliente más grande a una nueva plataforma de software, siempre hay una gran preocupación. AxxonSoft me apoyó en cada paso del camino y usó todos sus recursos para que esto fuera un éxito".
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